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Reliability, Inc. logoReliability, Inc.

About Us

We handle the workforce work.

Reliability, Inc. provides workforce management solutions to companies in a variety of industries across the US. We partner with organizations to deliver the solution that best meets their workforce needs — staffing and recruiting, managed services, staff augmentation, and Employer of Record and payroll — so our clients can focus on their core business while we manage the hassles of HR, payroll, benefits administration, and compliance.

What separates us

Flexibility, engineered.

  • 01

    A myriad of proven workforce management solutions — staffing, managed services, and Employer of Record, the ultimate in workforce flexibility.

  • 02

    Technology used for information aggregation and dissemination on demand.

  • 03

    Qualified, knowledgeable customer service team members dedicated to our clients.

  • 04

    Risk management solutions designed to ensure compliance with federal, state, and local labor and payroll laws.

Our platform, coupled with a savvy and experienced management team, positions RLBY to provide unique, cost-effective solutions for our clients with the capability to scale.

Company history

  1. 2017

    The Maslow Media Group installs new executive leadership and accelerates its workforce management growth.

  2. Oct 2019

    Reliability Incorporated acquires The Maslow Media Group, creating the company we are today.

  3. Dec 2019

    Reliability expands its IT staff augmentation capability, folding those capabilities into the Maslow division.

  4. Today

    Maslow Media Group operates as the division of RLBY delivering workforce management and production services nationwide.

Industries we serve

  • Communications
  • Aerospace & Defense
  • Automotive
  • Education
  • Insurance
  • Investment Banking
  • Information Technology
  • Media
  • Oil & Gas
  • Federal, State & Local Government

Customers include

  • Goldman Sachs logo
  • Morgan Stanley logo
  • Johnson & Johnson logo
  • National Geographic logo
  • Al Jazeera logo
  • Strayer University logo
  • WETA logo

Our division

The Maslow Media Group

Maslow Media Group is the operating division of Reliability, Inc., delivering workforce management and multimedia production services to clients nationwide.

Officers

Portrait of John Pickeral

John Pickeral

Executive Vice President & Chief Operating Officer

John Pickeral is Executive Vice President and Chief Operating Officer of Reliability, Inc. Based in New Jersey, he is a sales and business development executive who joined the organization in July 2025 as Vice President of Client Development at Maslow Media Group, the company's workforce solutions division.

His remit centers on deepening customer relationships, developing strategic partnerships, and expanding the company into additional markets and service lines. His career has been built on consultative sales, client development, revenue growth, relationship building, and sales team leadership.

Prior to Maslow Media Group, Mr. Pickeral was associated with Nineteen Eleven Solutions Inc. from June 2023 through June 2025, and has consulted for staffing firms on lead generation and sales strategy — work spanning staffing, business development, and go-to-market improvement.

He describes himself as a senior sales executive and growth architect, favoring consultative selling over transactional sales, client value creation, data-informed sales strategy, and small, consistent operational improvements. He builds team culture around honesty, accountability, empathy, and professional development, aligning individual growth plans with organizational objectives.

Mr. Pickeral holds a Bachelor of Science in Psychology. Outside the company, he is continuing the work his late wife started — an education-focused startup built around a gamified reading method intended to support children with dyslexia.

Portrait of Mark Speck

Mark Speck

President & Chief Financial Officer

Mark Speck is President and Chief Financial Officer of Reliability, Inc. He is an executive who leverages technology, business intelligence, innovation, enterprise-wide synergies, M&A opportunities, team development, and smart risk to capture opportunities for aggressive growth.

Mr. Speck has over 25 years of business experience and has held executive and senior leadership roles across finance, audit, business development, operations, and compliance in technology, software, legal and professional services, staffing, telecommunications, consulting, non-profit, and government contracting — for public, private, and private-equity held firms. He has served as Chief Financial Officer for Maslow since April 2019.

Prior to this, Mr. Speck was COO and CFO of Specktrum, Inc., a finance, accounting and compliance services firm he founded, where he raised capital and led sales, marketing, operations, and finance. Previously he was CFO of CPA Global North America, presiding over financial management of half of the firm's $3.1B customer portfolio, and later global Chief Compliance Officer and Head of Internal Audit for CPA Global, covering regulations in 14 countries across 5 continents.

Portrait of Terry McKenzie, SHRM-SCP, SPHR

Terry McKenzie, SHRM-SCP, SPHR

Vice President, Human Resources

Ms. McKenzie joined Reliability, Inc. as Vice President, Human Resources in November of 2019. She provides leadership and oversight of all Human Resources and staffing activities, including building a best-in-class, scalable HR function and designing an organization poised for growth.

She has over 20 years' experience in Human Resources and shared services, primarily with technology, telecom, and professional services companies. Her expertise spans talent acquisition, HR transformation, payroll, mergers & acquisitions, and shared services. Prior to Reliability she was with Accenture, consulting at large global organizations on HR transformation and shared services projects.

Earlier, Ms. McKenzie led the development and design of a payroll shared services center at AES and was Senior Manager, HR & Finance Shared Services at Sprint Nextel, where she played an integral role in the Nextel–Sprint merger; the shared services organization saved the combined company $7 million. She holds SHRM-SCP and SPHR certifications and a bachelor's degree from Shepherd College.

Board of Directors

Hannah M. Bible

Director / Board Member

Hannah M. Bible is a member of Reliability, Inc.'s Board of Directors and has served in such capacity since April 25, 2014. She has over 15 years of combined legal and accounting experience across a variety of industries, and has served as Vice President of Legal at Digirad Corporation, as Chief Financial Officer of its subsidiaries, and as in-house counsel to Lone Star Value Management, LLC.

From May 2016 through August 2017 Ms. Bible served on the board of Crossroads Systems, Inc., a data storage company. Prior to joining Lone Star Value Mgmt. in June 2014 she was Director of Finance/CFO at Trinity Church in Greenwich, CT, and previously advised family fund and institutional clients on security, corporate governance, and U.S. legal compliance. From 2006 to 2008 she served within the U.N. General Assembly as a diplomatic advisor to the Asian-African Legal Consultative Organization.

Ms. Bible earned an LLM in Tax from New York University School of Law, a JD with honors from St. Thomas University School of Law, and a BBA in Accounting from Middle Tennessee State University.

Louis A. Parks

Board Member

Louis A. Parks is Managing Member at Tyro Capital Management LLC, serving as the firm's COO, CFO and CCO. Mr. Parks has spent over 30 years on Wall Street in various capacities of senior management and is an investor focused on providing capital and expertise to small companies.

He was previously Senior Managing Director, Head of Equities at CL King & Associates, and Senior Managing Director, Head of Equity Trading at Raymond James Financial. He began his career as an institutional equity sales trader covering domestic and international accounts for Morgan Stanley & Company and Sanford C. Bernstein & Company.

Mr. Parks holds MBA and MA degrees from Columbia University, as well as BA degrees from Columbia University, magna cum laude, Phi Beta Kappa, and New York University, cum laude.

John Chanaud

Senior Vice President / Board Member

John Chanaud serves as Senior Vice President of Reliability, Inc. and is a member of the company's Board of Directors.

He is also Vice President and Chief Financial Officer of The Bernstein Companies, where his primary responsibility is financial oversight and planning along with budgeting, reporting, and financial controls of Bernstein's hotel and commercial office group. This includes financial and tax planning, treasury management, and financial statement preparation, as well as working closely with outside auditors and accounting firms. He additionally oversees the asset management and servicing of the company's structured finance group.

A 1986 graduate of Towson University with a BS in Accounting, Mr. Chanaud was a Senior Manager for a regional public accounting and consulting firm prior to joining Bernstein in 1997. He is a member of the American Institute of Certified Public Accountants and the Maryland Association of CPAs.

Two ways in

Looking for work, or looking for people?

01 / Candidates

You're looking for your next opportunity.

We place technologists, healthcare IT specialists, media production crews, and professional talent with organizations that need them — on contract, contract-to-hire, and direct placement. You get a recruiter who understands the work you actually do, a real onboarding process, and payroll, benefits, and compliance handled properly from day one.

  • /Roles across technology, healthcare IT, media, and professional services
  • /W-2 employment with benefits administration and compliant payroll
  • /Recruiters who stay with you through the assignment, not just the placement
02 / Companies

You need people, and you need them right.

Reliability runs managed staffing programs and staff augmentation for organizations that can't afford a bad hire or a compliance gap. Four specialized divisions source the talent; one team handles onboarding, payroll, benefits, risk, and the reporting that proves it. Scale a team for a quarter or run an entire contingent workforce program — the operating model is the same.

  • /Managed staffing programs and staff augmentation, nationwide
  • /Specialist recruiting across technology, healthcare IT, media, and professional
  • /Employer of Record, payroll, and benefits administration